What OUR clients have to say about us (please note that names have had to be removed to protect our clients however they were still very happy to provide a testimonial.
Reference provided by NHS Anglia (Norfolk) – Rating based on 1 being low to 6 being high
Consistency of service – 5
The service provided to agreed time scales – 5
Response to emergencies is rapid and effective – 6
The service complies consistently with the specification – 5
Problems are addressed quickly and effectively – 5
Overal rating for this provider – 5
Question to NHS Anglia (Norfolk) about Ness M Care Services
Would you be willing to enter into another contract or extend any existing contracts if possible?
Answer: We would be willing as they are responsive, efficient and very pleasant on the phone
NHS Continuing Healthcare Clinical Team Nurse Manager